Authors: Zhiqiu Jiang, Mashrur Rashik, Kunjal Panchal, Mahmood Jasim, Ali Sarvghad, Pari Riahi, Erica Dewitt, Fey Thurber, Narges Mahyar

CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation

Published @ ACM CSCW, 2023April 2023

Multi-agent chatbots, like CommunityBots, improve user engagement and response quality over single-agent systems in multi-topic conversations by effectively managing topic and agent transitions.